We are proudly based in Ireland with our warehouse in Dublin

You can absolutely trust Buyaphone to make sure you get the best price and service when selling your phone to us, just ask the multiple people who have already sold us their phone and left us some great reviews on Trustpilot.

To check out our reviews click here: Trade-In Trustpilot Reviews

When you ship your phone to us we will try and inspect it on the day it arrives to our warehouse. When this happens you will recieve an email from us saying that we are inspecting the phone.

If everything checks out with your phone and there are no issues you will get a further emails from us saying that your payment is processing and you will be paid in 1 to 3 business days!

You can send your phone to us for free using our service that we have set up with An Post.

Once you have created your trade in order above you will be sent an email on how you can create your free label to send your phone to us!

Before you ship your phone to us please read the email that will be sent to you after you create your trade in offer above on how to prepare your phone for trade in.

We ask that you factory reset your phone and that you turn off and remove your iCloud/Google account from your phone.

Failure to do so will cause delays in your phone being inspected and paid.

When you are preparing to pack your phone to send to please make sure that you use a small box slightly bigger than your phone and wrap it in bubble wrap so that it cannot move around inside the box.

Then we suggest putting this box into a padded envelope to make sure no damage is caused to the phone while being shipped.

If you have ordered from us you can reuse the box that your new phone came in!

To remove your iCloud account from your iPhone or iPad please follow this link: iCloud Removal

For your Google account you can follow this link: Google Account Removal

If you are having any issues with links and information above please contact us in the Live Chat bubble or email us at info@buyaphone.ie